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Academic Computing & Technology Office: Contact info, Drop-In Hours

About Academic Computing & Technology

Our office can assist academic faculty, staff and students with issues such as:

  • What kinds of software/applications are available;
  • Workshops and one-on-one training on key academic systems such as Blackboard Learn, Panopto, Respondus and more;
  • Accounts and access for academic systems;
  • Connecting mobile devices to the campus wireless network.
  • Computerized tests/exams.

 

Drop-In Hours:

During the first two weeks of each semester, ACT staff host scheduled Drop-In Hours in our ACT Office Annex, located in the lower level of the HSEB.  (Take the Lenox Road elevators to the basement.  Follow the signs to the Annex entrance, located on the right.

  • Monday through Friday,
  • Noon to 1 pm and 4 to 5 pm.
  • ACT Office Annex (lower level, Medical Library) 

Staff are usually available during these scheduled days/times for students or faculty.  Otherwise you can reach out via email or phone to arrange an appointment with one of our staff.

HelpDesk

If you need assistance, please contact the HelpDesk:

Email: help@downstate.edu

Phone: (718) 270-4357