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Email

Setting up Downstate email on your laptop or mobile device

Setting up Downstate email on your laptop or mobile device

Besides logging into email via a web browser, users can also configure software ("email clients") to access their email. Apple Mail and Microsoft Outlook are two common clients. Smartphones such as iPhone, tablets such as iPad, Kindle and Nook and other mobile devices like iPods also have email clients. You will need to enter certain settings for your Downstate email account. The following are general settings for Downstate email.

Smartphone & Tablet Mobile Devices

You can use the IBM Verse app to simplify setting up access to your campus Lotus Notes email.   Download the app to your device from the Android (Google Play) or Apple (App Store) application stores. On the first screen, select "My Company's Server".  One the next screen, fill in the three fields

  • Login name - your nine digit SID (if a student) or 'firstname.lastname' for staff/faculty
  • your Lotus Notes password
  • mobile.downstate.edu

It will then log in and sync your email, Lotus Notes calendar and address book.  Note that you will need to go into the Verse app to access your campus email on your device.  This app will not add your account to the existing email app on your Android or Apple smartphone/tablet. 

General Email client software settings:

If you have a different device (such as a Blackberry) or an email program on your laptop, such as Apple Mail or Outlook Express, it is still possible to configure that device manually.

IMAP or POP

IMAP is recommended since it leaves a copy of the messages on the central email server.

Incoming server:

Select the appropriate server from the list below:

  • Faculty & Administrators: email1.downstate.edu
  • KC, UHB Hospital Staff: email2.downstate.edu
  • Students: email3.downstate.edu

Outgoing mail server:

outgoing.downstate.edu

To block spammers from using our email system to send bulk mail, users need to be registered in order to use this server. Send an email to helpdesk@downstate.edu listing your name, department/degree program and your contact information.

In order to send mail, your email client will need to 'log on'. Make sure "Requires authenticated login" option is enabled with "Use same settings as my incoming mail server".

Directory/LDAP services

LDAP allows the email software to 'see' the campus mail directory.

directory.downstate.edu 

In order to access the directory, your email client will need to 'log on'. Make sure "Requires authenticated login" option is enabled with "Use same settings as my incoming mail server".

Server port numbers

You may need to choose an "Advanced" settings option to input these:

  • Incoming server (IMAP): 993 (for SSL) or 143
  • Outgoing server (SMTP) 465 (for SSL) or 567
  • Directory server: 636 (for SSL) or 389