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Office 365

Things to be Aware of when Using Message Recall in Outlook

Message Recall will not be successful if: 

  • The recipient is not using Outlook.
  • The recipient is not logged on to the mail service provider.
  • The message has been moved from the Inbox.
  • The message has been read. This includes viewing the message with the Preview Pane so that the message is flagged as Read.
  • Of course, it won’t work for any messages sent outside the organization
  • Cannot be used from Outlook on the Web

Contact your Administrator if you need further assistance.