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Student Orientation Guide

Important information for new students of SUNY Downstate

Welcome to SUNY Downstate Medical Center

Entrance at 395 Lenox RdCongratulations on your acceptance to SUNY Downstate. Before you arrive, new students should go through the checklist of FAQs on the left.  Be sure to view:

  1. Set up your EARS (Emergency Alert).
  2. Campus email:  How to set it up on your phone/tablet.
  3. Blackboard Learn: Make sure you know how to submit papers, take tests and view your grades.
  4. Changing your NetID password and setting up password reset self-service.
  5. Campus wireless - make sure you connect to the right one or you may not be able to view email or Blackboard Learn!


If you need any further assistance, don't hesitate to contact the Help Desk at:

Phone: (718) 270-HELP (4357)

Or drop by the ACT Office Annex in the lower level of the Medical Research Library during our open drop-in hours:

12:00 – 1:00 pm, M–F
4:00 – 5:00 pm, M–F