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Technical Support for Faculty: Home

Find on-demand information and live assistance

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On-Demand Resources

1. Send an email to or call (718) 270-HELP (x4357)

  • This creates a ticket that is assigned within an hour to Academic Computing and Technology. Include the semester, course subject code and course number, your name, the name of the item and a brief description.
    For example, "I'm Jane Summers, teaching 23SU CHSC 1234. I need help with setup and then grading for my Midterm Exam."

2. Use our Get Help pages

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