Help Guides: Student Orientation Guide: Accounts & Email

Accounts & Email

Your NetID account authenticates your login to multiple campus systems including email, Banner, Brightspace and wifi.

You can change your NetID password using your campus email account. When you change your NetID password, remember that it is changed for all of these logins.

I cant log into a system — email, Banner, Brightspace, etc
What to do if you can't log into one or more of your academic systems such as email, Banner, Leo, Brightspace, Panopto, Microsoft Teams, etc.
Accounts for incoming and graduating students
When do incoming students get NetID, email and Brightspace accounts?
How long do accounts remain active for graduating students ?
Accounts for new faculty
Request NetID, email, Banner and Brightspace accounts for new full-time, part-time or adjunct faculty/staff.
What is my campus NetID username and password?
Your NetID account authenticates your login to various campus systems including Banner, Brightspace, email and WiFi.
How do I reset my NetID password if I can't log into email?
Set up and use NetID Password Reset Self-Service via your campus email.
How do I change my password if I can still log into email?
Once you've logged into email, click on the gear icon at upper right, then choose Change Password.

About your Downstate O365 Account: Email and more!

Downstate uses Microsoft O365 (Exchange) for our campus email system. Your O365 account is more than just email, however. It gives you access to:

Microsoft OneDrive: 1 terabyte (1,000 Gb) of cloud storage and backup. Access and synchronize your files across multiple computers, tablets — even on your phone.
Web versions of Microsoft Word, Excel, Powerpoint and OneNote
Fully installable desktop versions of Microsoft Office 365 for Mac or Windows

Email setup on mobile devices
Using Downstate's Two-Step (Multifactor) Authentication
How to set up and use two-step (multifactor) authentication (required for off-campus login to campus email and other O365 apps such as OneDrive)

About Downstate Email

Login Info

Login: http://portal.office.com
Username: Your Downstate email address (e.g., "george.washington@downstate.edu")
Password: Your NetID (network) password

Set up your Downstate email on your phone/tablet's email app. Choose the "Exchange" option, use your email address as your username, and you will be up and running in no time!

Setup on iOS (Apple) devices

Setup Outlook on Android devices

Office 365 Frequently Asked Questions