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Office 365: Things to be Aware of when Using Message Recall in Outlook

Things to be Aware of when Using Message Recall in Outlook

Message Recall will not be successful if:

The recipient is not using Outlook.
The recipient is not logged on to the mail service provider.
The message has been moved from the Inbox.
The message has been read. This includes viewing the message with the Preview Pane so that the message is flagged as Read.
Of course, it won’t work for any messages sent outside the organization
Cannot be used from Outlook on the Web

Contact your Administrator if you need further assistance.

Recall or replace an email message that you sent
The Message Recall feature in Outlook fails