Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

D2L Brightspace Learning Management System

Brightspace: Where's My Account or Course?

Courses, accounts and enrollments are created by automation based on records in Banner.


Before you get an account, you must have a SGID.

  • SUNY has created a unique identifier called the SUNY Global ID (SGID).  The SGID is different from other ID numbers such as your Downstate student ID number, faculty BannerID number or employee SUNYpersonID.
  • LIke a social security number, you will keep the same SGID during any activity in the SUNY system: if you move from student to employee, for example, or matriculation across different SUNY campuses.
  • You must have a SGID first in order to get a Brightspace account.
  • It is SUNY Central - not Downstate - who creates your SGID.
  • Students:  Your SGID is created when you register for your first course in Banner.
  • New faculty/staff:  Your SGID is created when Downstate's Human Resources/Payroll staff enter your information into the SUNY HR database to create your payroll information.
  • Continuing faculty/staff:  Your SGID was already created by SUNY based on your information already in the SUNY HR database.



  • Faculty accounts are created by automation once they have been assigned to a course in Banner as principal instructor.
  • Instructions for onboarding new faculty to Downstate HSU can be found here.
  • Student accounts are created by automation once they register for a course in Banner and enrollment in those courses is turned on. .


  • Instructors cannot enroll students into their course. 
  • Principal instructors are autoenrolled into their course in Brightspace after they have been assigned as principal instructor to the course in Banner. 
  • Students are autoenrolled after they have registered in Banner and cleared any holds. 
  • It  make take up to four hours for automation to process registrations.
  • Check with the Registrar if you do not see your course yet in Brightspace.
  • Principal instructors are responsible for enrolling other faculty as needed.  Instructions are available below.
  • Deans, degree program chairs and key program staff have "cascading" access to their school's / programs' s courses and can enroll other faculty as needed.  Instructions are available below.
  • Due to low staffing levels we regret that we cannot honor requests to batch-enroll other instructors directly into courses.

Access to courses

  • Courses are created 2-3 months before the start of the semester.
  • Faculty get access immediately.
  • Students get access during Preview Week (one week prior to the start of classes).


Questions? Need assistance?

Send a request for assistance to and the first available staff member will assist you.

Faculty can book a live assistance session using the Schedule button at