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Setting Up Email on your Phone

Image of woman holding phone

Apple iPhone

  1. Open Settings.  Scroll down and choose"Mail", then choose "Accounts". 
  2. Click on "Add Account".
  3. Choose "Microsoft Exchange"
  4. Enter your Downstate email address (usually "").
  5. Enter a brief description — for example, "Downstate" — to replace the one ("Exchange") that automatically appears. This description will appear in your list of email accounts.
  6. Click on "Next".
  7. Enter your password.
  8. Click on "Trust".  (We use a self-signed security certificate.)
  9. It will take some time for the initial download of your email to your phone.


  1. You must download the Outlook app from the Google Play store.  The embedded Mail app will not work with your Downstate email account.
  2. Follow the similar steps listed above in the Apple setup.